Frequently Asked Questions

Want to learn more about CBD or have any specific product questions?
Refer to our FAQ options below or contact us at 

Shipping & Returns

If you are not entirely satisfied with your purchase, we’re here to help. We offer a 100% money back guarantee on our products. You have 30 calendar days to return an item from the date received. To be eligible for a return, Your item must be in the original packaging. You will be responsible for paying for return shipping costs. Original shipping costs are non­refundable.

Understanding CBD?

CBD is short for cannabidiol. It is just one of many different molecules known as cannabinoids found in the cannabis plant. CBD has many beneficial properties and is commonly used to promote overall wellness.

CBD oil is a natural oil which is extracted from the flowers and leaves of the cannabis plant. It is used by people all over the world for a variety of purposes.

CBD’s effects are a result of its interaction with the endocannabinoid system. CBD impacts the ECS indirectly, most often through activation of outside receptors and interaction with enzymes.

CBD in it’s pure state, appears to be safe and well-tolerated by dogs. Recent research shows that CBD is safe, non-toxic, and non-addictive and safe for animals — including horses. Our CBD also has no “psycho-active” properties, so your pets will not get high. None of our customers have reported any other negative side effects from using Pinnacle Ranch Wellness products.

Yes, All of our products are legal and can be shipped across all 50 states. CBD is a safe, lawful and effective option with huge health benefits that won’t get your pet “high” or on a “buzz”.

Have Other Questions?

Have more specific questions about Pinnacle Ranch Wellness CBD products. Feel free to contact us as well.

Mon - Fri: 9 - 6 PM

Mon - Fri: 9 - 6 PM

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